Back to all
With Citrix, you get ongoing continuity and, wherever you’re working, you have an efficient, reliable system
Stress-proofing IT for First Response Finance
First Response Finance asked Axess Systems to improve their IT systems with a focus on flexibility for staff, enhanced user experience, providing an efficient service to the customer, enhancing security – and generally making life for their IT team a little less stressful.
They wanted a Citrix Managed Service which was efficient; something which offered peace of mind, gave them ongoing support and ensured that they continued to get the very best return on their IT investment. They also wanted to build in extra security for staff remote working.
Citrix for flexibility
Early feedback has been extremely positive. Neil Raspison, IT infrastructure engineer with First Response Finance, is delighted with the service and flexibility that Citrix Service Provider (CSP) offers.
He said: “Citrix gives us exactly what we need for our business to thrive. Citrix gives First Response Finance a convenient, secure infrastructure which, as a finance company, is important to us.
“Staff simply go to their web browsers and don’t have to worry about signing into a VPN; logging in is quick and the whole process has been virtually problem free; any early teething problems – and there were very few – have been dealt with quickly and efficiently.”
Citrix for value
Neil shares his experiences of using the Citrix Service Provider programme to finance his cloud setup – “The CSP Programme allows our employees to access cloud-enabled workspace services without the cost and complexity normally associated with digital workspaces; there is a pay monthly scheme we have chosen which suits our business perfectly.”
First Response Finance now has a new fit for purpose solution and the CSP Programme means that they are investing in the business with more predictable costs, allowing them to invest elsewhere in the business.
Neil expands – “We plan on rolling the system out to the rest of our workforce in future and like that Citrix CSP gives us a customer edge, ensuring that what we’re delivering is valuable.”
Partnering with Axess Systems
Implementation of the project was quick, simple and, as Neil says, very hands-on:
“John (Middleton) from Axess Systems was brilliant with us, he said, and rather than coming into the business and taking it all on himself, he involved me in the process and I learned a lot.”
Kris Haynes, Head of Pre-Sales at Axess Systems was also heavily involved in the project. He predicts “Citrix will play a big part in helping businesses work successfully in future because, with Citrix, you get ongoing continuity and, wherever you’re working, you have an efficient, reliable system.”
