Are partners still needed in an AI-driven Citrix cloud?

Recorded on 2nd April 2026

Like many other tech companies, Citrix has been investing in AI technologies to make life easier for its customers. But these new technologies – including Citrix Aidrien – bring up a tough question.

When an integrated chatbot can answer your questions in seconds, are you really able to manage Citrix without a partner?

That’s what’s at the heart of the latest episode of Axess Connect. This time, the podcast brings together Axess Systems’ Technology Evangelist Kris Haynes and Hands-on AI Specialist Stephan Stickley, as they chat with Neha Harit, the Senior Principal Product Manager for AI at Citrix.

Neha gives you an insider view of Citrix Aidrien, drawing directly on our hands‑on experience supporting customers who are already using it; talking about what it is, what it can do, and why having a partner in the loop still makes a difference.

They also discuss:

• The shift from conversational AI to actionable and eventually autonomous AI within the product
• Real-world feedback from early adopters
• Things customers should do right now to get value from Citrix Aidrien

This episode will show you the actual benefits of Citrix Aidrien – and give you ways to start using it straight away.

Press play on the podcast now!

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You’ve heard from us – now we want to hear from you! Got any feedback or questions? Drop an email to our Marketing Manager, Gabrielle, to help us keep growing our resources.

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Our Citrix Monitoring & Alerting Service is ready for Citrix Aidrien. With its actionable data and proactive insights, we can help you move beyond reactive support to a smarter, more predictive Citrix environment.

We’re ready and waiting to answer any questions. Book your consultation to schedule your first meeting, or give us a ring for a quick chat on 01773 882602.